Return, Refund, and Cancellation Policy for Varaahi Foods
Return and Refund Policy:
Return Window:
At Varaahi Foods, our return and refund policy applies only under specific conditions, as outlined below. Returns and refunds are not permitted for any circumstances other than those listed.
Return Eligibility Criteria:
Incorrect Product Shipped:
If you receive an incorrect product, we apologize for the inconvenience. Please reach out to us within 24 hours of receiving the item to begin the return and refund process. We will promptly arrange for the correct product to be shipped to you at no additional cost.Damaged or Spoiled Products:
In the event that you receive a damaged or spoiled product, contact us within 24 hours of receiving your order. Quality is our priority, and we will investigate the issue. If the damage or spoilage is verified, we offer you the option of either a replacement or a refund for the affected item.Replacement:
If you opt for a replacement, we will dispatch the correct product within 1-3 business days of receiving and verifying the returned item. This ensures a smooth and timely resolution to your order.
Return and Refund Process:
To initiate a return and refund, please follow these steps:
Contact Us:
Reach out to our customer support team within 24 hours of receiving your order, either by phone or email, and inform us of the issue. We will provide you with a return authorization.Submit Evidence:
Please provide clear photographs of the incorrect product or evidence of damage or spoilage to assist in our assessment.Receive Return Instructions:
Our customer support team will guide you through the return and refund process, including sending a return shipping label if necessary.Resolution:
Once we receive the returned item and verify the issue, we will process your replacement or refund. The refund will be credited to your original payment method within 7 days.- We will initiate the return process with in 24 hours of return request.
Important Note:
We can only accept returns or complaints within 24 hours of receiving your order and for the reasons specified above. Returns or complaints received outside of this time frame cannot be accommodated, as this helps us maintain our quality standards and provides you with a seamless shopping experience. Your satisfaction is our top priority.
Cancellation Policy for Varaahi Foods:
If you wish to cancel an order, you may do so within 3 hours of placing it. Simply contact our customer support team via phone or email to request the cancellation. If the cancellation request is made within this 3-hour window, we will process a full refund.
If the cancellation request is made after 3 hours, the order may have already entered processing for preparation and shipment, and we will not be able to cancel it. In such cases, our standard return and refund policy will apply once the order is delivered to you.
Thank you for choosing Varaahi Foods. We are dedicated to providing you with quality products and excellent service!
